Contact Us

We would be happy to receive your feedback, concerns and business queries

Email: info@purealth.com

Whatsapp: +917400479330

Operational address: SHOP NO. 04, PLOT NO 1, New Satara CHS,
Sector 14, Koparkhairane , Navi Mumbai
Municipal Corporation (Thane Zone-2),
Maharashtra-400709

Privacy Policy

At Purealth Oils, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

We collect personal information that you provide to us, such as your name, email address, and shipping address, in order to process your orders and provide you with the best possible service. We use secure servers and encryption technology to protect your information and ensure its confidentiality.

We do not sell, trade, or rent your personal information to third parties.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide any personal information.

If you have any questions or concerns about our Privacy Policy, please contact us at info@purealth.com. We will be happy to assist you.

Terms and Conditions

Welcome to Purealth Oils! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms and conditions.

All content on our website, including product descriptions, images, and logos, is the property of Purealth Oils and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

We strive to provide accurate and up-to-date information on our website, but we cannot guarantee the accuracy or completeness of the content. We reserve the right to modify or update any information on our website without prior notice.

When you make a purchase from our store, you agree to provide accurate and complete information, including your name, email address, and shipping address. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel your order, we will notify you and provide a full refund.

Our products are intended for personal use only and should not be resold or distributed without our prior written consent. We are not responsible for any damages or injuries resulting from the misuse or improper handling of our products.

If you have any questions or concerns about our Terms and Conditions, please contact us at info@purealthoils.com. We will be happy to assist you.

Cancellation and Refund

At Purealth Oils, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may cancel your order or request a refund, subject to the following terms and conditions:

Cancellation: You may cancel your order within 4 hours of placing it by contacting our customer service team at info@purealth.com. If your order has already been shipped, you will need to return the products in their original condition and packaging to be eligible for a refund.

Refund: To request a refund, please contact our customer service team at info@purealthoils.com within 7 days of receiving your order. We will provide you with instructions on how to return the products. Once we receive the returned products, we will inspect them and process your refund within 7 business days.

Please note that shipping charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error. Refunds will be issued in the original form of payment.

If you have any questions or concerns about our Cancellation and Refund policy, please contact us at info@purealth.com. We will be happy to assist you.

Shipping and Delivery

At Purealth Oils, we strive to provide fast and reliable shipping to our customers. Here is some important information about our shipping and delivery process:

Processing Time: We typically process and ship orders within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods: We offer various shipping methods, including standard shipping and expedited shipping. The available shipping options will be displayed at checkout, and you can choose the one that best suits your needs.

Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Delivery Time: The estimated delivery time depends on the shipping method you choose and the destination of your order. Standard shipping typically takes 2-5 business days, while expedited shipping can deliver your order within 1-3 business days.

Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.

If you have any questions or concerns about our Shipping and Delivery process, please contact us at info@purealth.com. We will be happy to assist you.